top of page

Your Common Questions

Answers You Need

TV Mounting

  1. What type of wall mount should I choose?

    • There are several types of wall mounts available, including fixed mounts, tilting mounts, and full-motion mounts. The type of mount that you choose will depend on your viewing preferences and the layout of your room.

  2. Can you install a wall mount on any type of wall?

    • Most types of wall mounts can be installed on drywall or plaster walls. However, if you have a concrete or brick wall, special anchors and drilling equipment may be required.

  3. Do I need to purchase a new wall mount if I get a new TV?

    • If the VESA pattern of your new TV matches that of the wall mount, you may be able to reuse the existing mount. However, it is recommended to consult with a professional to ensure compatibility and proper installation.

  4. Can I mount my TV without professional installation?

    • While it is possible to mount a TV on your own, it is recommended to seek professional installation to ensure proper mounting, level installation, and cable concealment.

  5. What is cord concealment, and why is it important?

    • Cord concealment involves hiding the cords and cables that connect your TV to other devices, such as cable boxes or sound systems. It provides a neat and tidy appearance, improves safety, and prevents damage to the cables.

​

Ring Products and Services

  1. What is Ring, and how does it work?

    • Ring is a brand of home security products, including doorbell cameras, security cameras, and alarm systems. Ring products send real-time notifications to your smartphone when motion is detected or someone rings the doorbell, allowing you to see and communicate with visitors remotely.

  2. Do Ring cameras require a subscription?

    • While you can use Ring cameras without a subscription, some features, such as video recording and cloud storage, require a subscription plan.

  3. How long do Ring batteries last?

    • The battery life of Ring devices varies depending on usage and settings. For example, most Ring doorbell cameras have a battery life of six to twelve months, while security cameras may last longer.

  4. Can Ring cameras be used outdoors?

    • Yes, most Ring cameras are designed for outdoor use and are weather-resistant.

  5. Can I install Ring products myself, or do I need professional installation?

    • Ring products can be easily installed by homeowners with basic DIY skills. However, professional installation is also available for those who prefer it.

  6. How secure is Ring, and how does it protect my privacy?

    • Ring uses industry-standard encryption to protect your data and video footage. Additionally, Ring has implemented various security features, such as two-factor authentication and end-to-end encryption, to protect your privacy.

  7. Can Ring products integrate with other smart home devices?

    • Yes, Ring products can integrate with other intelligent home devices, such as Amazon Alexa and Google Assistant, to provide a seamless and integrated home automation experience.

bottom of page